Door Supervisor DS Level 2

Door Supervisor (DS) Training – Highfield Level 2 Award

Gain the skills and qualifications required to work legally as a Door Supervisor in the UK.

Door Supervisors are the first point of contact between businesses and the public. This role demands professionalism, confidence, and compliance with legal standards in challenging environments.

This qualification is designed for learners who wish to apply for an SIA Licence to work as a Door Supervisor. It follows the official SIA specifications and has been developed by Highfield, one of the UK’s leading awarding organisations, together with top industry experts.

Course Duration:

• Approx. 61 hours of learning

• Minimum 44 contact hours (6 days) if self-study is included

What you will learn:

• Overview of the Private Security Industry

• Health and safety best practices

• Drug misuse legislation

• Licensing law and compliance

• Queue management and customer handling

• Conflict management and de-escalation techniques

• Risk recognition and reduction strategies

• Problem-solving in real scenarios

• Physical intervention skills and their legal implications

• Non-aggressive techniques to protect yourself and others

Bonus included: This course also provides First Aid at Work certification, ensuring you meet SIA requirements and add extra value to your qualification.

Service Delivery
After purchasing this course, our Admin team will contact you within 24 hours to confirm your booking. You will be offered available slots for the next intake at your chosen training centre.

Once your booking is confirmed, you will receive:

• A confirmation email with course details

• Joining instructions (including venue, date, and time)

• Information on what to bring with you

• Any pre-course reading or homework if required

All training is delivered in-person by qualified instructors, and full training materials will be provided on the first day of class.